NHTSA Complaint #10991342 β€” 2013 FORD ESCAPE

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 10991342
Vehicle 2013 FORD ESCAPE
Component ENGINE
Date of Incident
Date Filed
Mileage 122,722 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MO

Consumer Description

I WENT TO A USED CAR DEALERSHIP ON 05/20/2017, SAW THE 2013 FORD ESCAPE AND WAS VERY INTERESTED. I TEST DROVE THE CAR MULTIPLE TIMES, CHECKED FOR EVERYTHING I KNEW TO CHECK FOR AND DECIDED THAT I WANTED TO PURCHASE THE VEHICLE. ON MY DRIVE HOME ( 2 HOUR DRIVE) BECAUSE I HAVE ALWAYS SHOPPED THROUGH THE SAME DEALER, AND HALFWAY HOME MY CHECK ENGINE LIGHT CAME ON. I TOOK IT TO THE SHOP YESTERDAY 05/23/2017 AND FOUND OUT THAT THE TURBOCHARGER ENGINE WAS NOT WORKING, I WASN'T EVEN AWARE THAT THIS CAR HAD A TURBO CHARGER ENGINE.. KIND OF SURPRISED FORD WOULD PUT A TURBOCHARGE ENGINE IN A SUV. ANYWAY, I WAS INFORMED THAT THE PART WOULDN'T CAUSE IMMEDIATE DAMAGE, BUT EVENTUALLY THE TURBO ENGINE WOULD START FALLING APART AND WOULD CAUSE METAL DEBRIS TO SHOOT INTO MY EXHAUST, CAUSING A WHOLE WORLD OF OTHER ISSUES. THE PART TO HAVE REPLACED IS ON BACK ORDER UNTIL AUGUST BECAUSE APPARENTLY MANY PEOPLE WITH THE SAME CAR ARE HAVING THE SAME ISSUES. ITS GOING TO COST ME 1400.00 TO FIX THIS ISSUES BECAUSE I BOUGHT THE CAR "AS IS". NOT ONLY THAT, BUT THE MECHANIC SAID THAT THE CAR DOESN'T EVEN NEED A TURBOCHARGER ENGINE, BUT SINCE IT WAS BUILT IN, ITS SOMETHING YOU HAVE TO KEEP, YOU CANT JUST GET RID OF IT. AND APPROXIMATELY EVERY 50K MILES, ITS GOING TO NEED REPLACED AGAIN!!! I WAS NEVER MADE AWARE OF ANY OF THIS WHEN I PURCHASED THE CAR, AND AM NOW STUCK PAYING 11K FOR A CAR THAT ISN'T WORTH ANYTHING TO ANYONE WHO KNOWS ABOUT THE MAJOR ISSUES IT WILL CONTINUE TO HAVE. NOT TO MENTION THE LIST OF INSANE RECALLS. I FEEL LIKE I WAS LIED TO, MISLEAD ABOUT THE CONDITION OF THE CAR BUT UNFORTUNATELY, AS FAR AS I CAN TELL, THERE ISN'T ANYTHING I CAN DO ABOUT IT. ANYONE CAN CONTACT ME WITH SUGGESTIONS OR COMMENTS THROUGH MY PERSONAL EMAIL : [XXX]. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

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