NHTSA Complaint #10991308 — 2011 TOYOTA CAMRY

ON 5/19/17 THE DRIVER SIDE SUN VISOR SUDDENLY BEGAN TO NOT STAY IN THE RESTING POSITION. IT DOES NOT STAY IN THE POSITION TOWARDS THE WINDSHIELD ANYMORE EITHER. IT JUST HANGS STRAIGHT DOWN. IT WILL NOT STAY UP AT ALL. THIS IS A KNOWN ISSUE ON THESE VEHICLES. TOYOTA HAD ISSUED A WARRANTY EXTENSION BUT ONLY FOR CERTAIN VIN NUMBERS. MY VIN DOES NOT FALL WITHIN THE RANGE. I CAME ACROSS THIS WEB FORUM WHERE NUMEROUS PEOPLE HAVE POSTED WITH SIMILAR PROBLEMS HTTP://J.MP/2QU53VO HERE ARE LINKS TO THE TOYOTA DOCUMENTS OUTLINING THE PROBLEM, THE WARRANTY EXTENSION, AND APPLICABLE VINS. HTTP://MEDIA.FIXED-OPS.COM/TOY_CAMPAIGNS/POL12-03.PDF HTTP://MEDIA.FIXED-OPS.COM/TOY_CAMPAIGNS/ZTT-DLRLTR.PDF I CONTACTED TOYOTA AND THEY CONFIRMED THAT MY VIN IS NOT INCLUDED AND THERE WAS NOTHING MORE THEY COULD DO FOR ME. I HAVE ATTACHED THE RESPONSE EMAIL FROM THEM AND CASE NUMBER. THIS IS NOT JUST AN ANNOYANCE, IT IS A SAFETY ISSUE AS IT INHIBITS MY VIEW OF THE ROAD.