NHTSA Complaint #10991182 — 2011 TOYOTA SIENNA

TAKATA RECALL. IN JUNE 2016 RECEIVED LETTER FROM TOYOTA STATING "SAFETY RECALL NOTICE (INTERIM NOTICE) MULTIPLE MODELS AND MODEL YEARS TAKATA FRONT PASSENGER AIRBAG INFLATOR (ZONE A} ON FRONT OF ENVELOPE. INSIDE LETTER FURTHER STATED THE PROBLEM; WHAT TOYOTA WILL DO AT NO CHARGE; AND WHAT WE SHOULD DO, "UNTIL THE REMEDY BECOMES AVAILABLE, WE RECOMMEND THAT YOU DO NOT OPERATE THE VEHICLE WITH AN OCCUPANT IN THE FRONT PASSENGER SEAT." IT HAS BEEN ALMOST A YEAR NOW AND MY WIFE AND OTHER FAMILY MEMBERS HAVE BEEN GREATLY INCONVENIENCED AND HAVE HAD TO CANCEL ROAD TRIPS BECAUSE OF LACK OF NEEDED SEATING. AFTER ALMOST A YEAR OF MAKING MONTHLY FRUSTRATING PHONE CALLS I HAVE BEEN TOLD PARTS ARE STILL NOT AVAILABLE AND HAVE NO IDEA WHEN THEY WILL BE. ALSO, HAVE RECEIVED THE EXACT SAME NOTICE OF RECALL ON POWER SLIDING DOORS ON MY VEHICLE A FEW MONTHS AGO WITH THE SAME RESPONSE ON THE AVAILABILITY OF PARTS. THE DRIVING OF MY VEHICLE HAS NOT BEEN AFFECTED BY THESE NOTICES ONLY THE INCONVENIENCE OF SEATING AND THE POSSIBLE SAFETY OF MY PASSENGERS.