NHTSA Complaint #10991171 — 2003 CHEVROLET MALIBU

VIN: [XXX] I RECEIVED A RECALL NOTICE INVOLVING "POSSIBLE UNINTENDED KEY ROTATION" AND ON MAY 11, 2017 I TOOK THE VEHICLE TO A CHEVY DEALER IN SANFORD, FL. BOTH OF THE KEYS WERE FITTED WITH A "PLUG" AND TWO RINGS WERE ADDED,. ON MY WAY HOME FROM THE DEALERSHIP, ON I-4 AT ALMOST 70 MPH, I HAD TO BRAKE WHEN DEBRIS BEGAN FLYING UP AHEAD. THE BATTERY AND OIL LIGHTS CAME ON AND I FELT THE CAR LOSE POWER AND THE STEERING BEGAN TO LOCK. THE OTHER CARS BRAKED & I COASTED TO THE EMERGENCY LANE. I PUT THE CAR IN PARK AND STARTED IT UP AGAIN. APPROXIMATELY 4 MILES LATER, AS I EXITED THE RAMP IN DELTONA, THE CAR DID EXACTLY THE SAME THING. I CALLED THE DEALERSHIP FROM THE SIDE OF THE ROAD AND ASKED WHY THE CAR HAD NEVER DONE THIS UNTIL THE RECALL FOR THE KEY ISSUE HAD BEEN COMPLETED AND I WAS TOLD TO COME BACK AND THEY WOULD DO A DIAGNOSTIC. I DROVE TO A LOCAL MECHANIC & BASED ON THE SYMPTOMS DETERMINED IT WAS THE IGNITION SWITCH AND THEY ALSO PURGED THE SOLENOID, COSTING $366. TODAY, MAY 23, 2017, I WAS TRAVELING ON I-4 AT ABOUT 65MPH WHEN IT BECAME NECESSARY TO BRAKE. THE STRETCH OF ROAD IS ROUGH, AND WHILE BRAKING I SAW THE TWO LIGHTS COME ON AND FELT THE ENGINE SHUT OFF. I WAS IN THE PASSING LANE WITH EASY ACCESS TO THE EMERGENCY LANE, AND ONCE AGAIN THE CAR STARTED UP AND I CONTINUED ON MY WAY AND BACK HOME. I DROVE IN THE RIGHT LANE THE REMAINDER OF THE TRIP DOWN AND BACK SO I COULD BAIL OUT IF NEEDED. ON THE DAY OF THE ORIGINAL REPAIR, AFTER THE CAR SHUT DOWN TWICE ON THE WAY HOME, I CHECKED THE GOVERNMENT RECALL PAGE TO SEE IF THERE WERE OTHER RECALL ISSUES AND I LEARNED THAT THE FOB IS NOT RECOMMENDED TO BE ATTACHED TO THE KEY. I REMOVED THE FOB FROM THE KEY AND ATTACHED IT TO A LANYARD, BUT APPARENTLY THAT DOES NOT HELP THE PROBLEM. THE DEALERSHIP RETURNED BOTH "CORRECTED" KEYS TO ME ON THE FOB, WITH A SECOND RING ON EACH. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR