NHTSA Complaint #10991152 — 2011 FORD FUSION
WHEELS issue reported to NHTSA
Complaint Details
| ODI Number | 10991152 |
| Vehicle | 2011 FORD FUSION |
| Component | WHEELS |
| Date of Incident | |
| Date Filed | |
| Mileage | 116,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | OH |
Consumer Description
THE LUG NUTS ON THE FORD FUSION ARE KNOWN TO SWELL TO GREATER THAN THEIR ORIGINAL SIZE. WHEN THESE LUG NUTS SWELL, THE LUG NUT WRENCH WILL NO LONGER FIT, SO THEY MUST BE DRILLED OR EXTRACTED, AND HAVE THE POTENTIAL TO FRACTURE WHEN DRIVING. I HAVE REPLACED THE LUG NUTS TWICE, SO I AM ON MY THIRD SET. IF I WERE TO HAVE A FLAT TIRE, I WAS TOLD IT WOULD HAVE TO BE TOWED AS THE WRENCH WOULD NOT FIT THE LUG NUTS. "THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION AND FORD HAVE ISSUED A RECALL ALERT FOR 2010-2011 MODEL YEAR FORD FUSION AND MERCURY MILAN SEDANS. THE VEHICLES MAY HAVE FAULTY WHEEL STUDS THAT MAY FRACTURE AND POSSIBLY CAUSE THE WHEELS TO SEPARATE FROM THE CARS, INCREASING THE LIKELIHOOD OF A COLLISION." RECALL #: 11V574000 I WAS NEVER ALERTED OF THIS RECALL FROM FORD, AND I HAVE ALSO HAD MY VEHICLE SERVICED FOR THIS EXACT PROBLEM AT A FORD DEALERSHIP. I HAVE RECEIVED OTHER RECALLS VIA MAIL, AND ALSO CONTINUALLY CHECK MY VIN ON THE FORD WEBSITE. I NOW HAVE PAID FOR THIS TWICE.
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