NHTSA Complaint #10990830 — 2008 HONDA CIVIC

CAR BEGAN TO OVERHEAT WITH NORMAL USE. IN AN ATTEMPT TO FIX THE ISSUE, A REPUTABLE LOCAL REPAIR SHOP REPLACED PARTS TO RESOLVE THE ISSUE, NOT FULLY DIAGNOSING THE ISSUE THATS FOUND WITHIN BULLETIN 10-048. THE SHOP CORRECTLY DIAGNOSED THE ISSUE, HOWEVER WERE NOT AWARE OF THE RECALL. THE ENGINE WAS REPLACED WITH GENUINE HONDA PARTS. I WENT THROUGH THE RECALL REFUND PROCESS FOR 8 FULL MONTHS AFTER SUPPLYING ALL OF THE RELEVANT INVOICES, VEHICLE MAINTENANCE HISTORY, ETC. AND WAS DENIED ON THE BASIS THAT THE INVOICES HAD THE PREVIOUS DIAGNOSIS LISTED THAT WAS INCORRECT, BELOW THE CORRECT DIAGNOSIS OF A CRACKED ENGINE. HONDA IS NOT HONORING THEIR RECALL REFUND IN ANY WAY SHAPE OR FORM. HONDA THEN ATTEMPTED TO OFFER ME A COUPON FOR FUTURE SERVICE REPAIRS, CLEARLY SHOWING THAT THEY RECOGNIZE I HAD A CASE, HOWEVER SIMPLY DID NOT WANT TO PAY OUT THE PRICE OF THE REPLACED ENGINE. NOTE THE DATE LISTED BELOW IS THE DATE MY CLAIM WAS FINALLY REJECTED. AFTER WAITING 8 MONTHS.