NHTSA Complaint #10990817 — 2004 SUBARU FORESTER

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number 10990817
Vehicle 2004 SUBARU FORESTER
Component SERVICE BRAKES
Date of Incident
Date Filed
Mileage 160,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State IL

Consumer Description

DRIVING HOME FROM GYM, I NOTICED THE CLUTCH PEDAL WAS NOT ENGAGING THE CLUTCH MAKING SHIFTING DIFFICULT. EVENTUALLY RETURNED HOME SAFELY AND UPON INSPECTION, I NOTICED A LARGE FIREWALL CRACK NEAR THE CLUTCH MASTER CYLINDER. THE LARGE FIREWALL CRACK COMPROMISED THE CLUTCH PEDAL FUNCTION. ALSO, FEAR OF POSSIBILITY OF BRAKE PEDAL FAILURE AND POSSIBLE EXPOSURE TO ENGINE BAY FUMES. I SPOKE TO A SUBARU SERVICE ADVISOR AND SUGGESTED TO "BRING-IN" FOR INSPECTION. ENROUTE TO THE DEALER WAITING FOR THE GREEN LIGHT ON THE MAIN STREET, DEPRESSED THE CLUTCH PEDAL AND FELT A SNAP THEN MY CLUTCH PEDAL PLAY IS NONE. LOOKED ON THE FLOOR OF MY CAR TO SEE WHAT FELL/DETACHED, AND IT LOOKED LIKE PART OF THE PEDAL BRACKET THAT ATTACHED TO THE CLUTCH MASTER CYLINDER. I EVENTUALLY TOWED MY CAR TO THE DEALER. ARE FIREWALL SUPPOSED TO CRACK?

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