NHTSA Complaint #10990685 — 2013 SUZUKI GRAND VITARA POWER TRAIN

Complaint Details

ODI Number	10990685
Vehicle	2013 SUZUKI GRAND VITARA
Component	POWER TRAIN
Date of Incident	March 10, 2017
Date Filed	May 19, 2017
Mileage	28,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NC

Consumer Description

GOT A LETTER ABOUT A RECALL ON THE TRANS. SHIFTER SHAFT. IT SAID PARTS ARE NOW AVAILABLE SO I CALLED MY LOCAL SERVICE PROVIDER AT 828-485-0002 -THIS WAS 6 1/2 WEEKS AGO AND WAS TOLD THEY DIDN'T HAVE THE PARTS YET AND WOULD CALL ME WHEN THEY GOT THEM. THEY SAY THEY STILL DON'T HAVE THEM? ARE THEY STALLING OR JUST NOT WANT TO DO WARRANTY WORK BECAUSE IT PAYS LESS? THE LETTER SAID IT COULD CAUSE AN ACCIDENT. I HAVE HAD THE LETTER FOR 2 1/2 MONTHS BUT WAS IN FLORIDA FOR THE WINTER AND DROVE IT VERY LITTLE THERE- HAULED IT BACK IN A TRAILER- AND STILL AVOID DRIVING IT UNTILL WE GET IT FIXED. WHAT CAN I DO?

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