NHTSA Complaint #10990637 — 2015 HONDA CR-V

TL* THE CONTACT OWNS A 2015 HONDA CR-V. EACH TIME THE VEHICLE WAS AT A STOP SIGN OR TRAFFIC LIGHT, IT VIBRATED. THE DEALER CONTACTED THE MANUFACTURER AND WAS GUIDED ON HOW TO REPAIR THE FAILURE. THE RADIATOR, LOWER CUSSING, TR S-B KIT RAD MT LOWER CUSSING MOUNTING, TRANS, THREE BOLT, FLANGE, 12 X 35 BOLT 12X40 BOLT 12X40 MUT, FLANGE (12MM) KIT, AND FR HEAD CVT SOFTWARE WERE UPDATED. THE DEALER'S REPORT INDICATED THAT THE PCM MAY CAUSE PRESSURE ISSUES IN THE SEAT VT AFFECTING THE DRIVING CONDITION. THE TECHNICIAN UPDATED THE CVT SOFTWARE AS PER THE SERVICE BULLETIN AND REPLACED THE FRONT DRIVER'S SEAT. THE REPAIR DID NOT CORRECT THE FAILURE. THE VEHICLE WAS TAKEN BACK TO THE DEALER A SECOND TIME AND THE CONTACT WAS ADVISED TO CALL THE MANUFACTURER. THE CONTACT CALLED THE MANUFACTURER AND WAS INFORMED THAT THEY WERE LOOKING INTO THE FAILURE. THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED BY THE TECHNICIAN WHO WAS WAITING ON THE SOLUTION, BUT WAS UNABLE TO PROVIDE A PERMANENT REMEDY. THE APPROXIMATE FAILURE MILEAGE WAS 22,179. UPDATED 06/29/17*LJ UPDATED 08/08/2017 *JS