NHTSA Complaint #10990608 — 2017 FOREST RIVER SANDPIPER
SUSPENSION issue reported to NHTSA
Complaint Details
| ODI Number | 10990608 |
| Vehicle | 2017 FOREST RIVER SANDPIPER |
| Component | SUSPENSION |
| Date of Incident | |
| Date Filed | |
| Mileage | 3,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | OR |
Consumer Description
THE LEAF SPRINGS ON ONE SIDE OF OUR FIFTH WHEEL FAILED DUE TO THE EXCESSIVE WEIGHT ON THAT SIDE (THERE ARE THREE SLIDE OUTS -SANDPIPER 372LOK) THE ORIGINAL LEAF SPRINGS SEEM TO BE INADEQUATE AS THEY HAVE FAILED ON THAT SIDE. WE NEEDED TO INCREASE THE WEIGHT CAPACITY FOR THE LEAF SPRINGS ON THAT SIDE. BECAUSE WE INCREASED IT ON THE ONE SIDE, WE HAD TO INCREASE IT ON THE OPPOSITE SIDE AS WELL. OUR CAMPER IS NOT EVEN A YEAR OLD, AND FOREST RIVER HAS REFUSED TO HONOR THEIR WARRANTY. THEY HAVE INSTEAD SAID THAT IT IS DEXTERS ISSUE. DEXTER HAS STATED THAT THEY WILL ONLY REPLACE THE CURRENT LEAF SPRINGS THAT ARE INADEQUATE FOR THE WEIGHT. WE ARE NOW $470 OUT OF POCKET BECAUSE FOREST RIVER REFUSES TO HONOR A WARRANTY FOR A SAFETY ISSUE.