NHTSA Complaint #10986211 — 2014 TOYOTA AVALON

SEATS issue reported to NHTSA

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Complaint Details

ODI Number	10986211
Vehicle	2014 TOYOTA AVALON
Component	SEATS
Date of Incident	September 2, 2015
Date Filed	May 17, 2017
Mileage	14,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

UNDER NORMAL DRIVING CONDITIONS, THIS ONE OWNER CARS DRIVER'S SEAT IS FALLING APART. IT BROKE WHERE THE CONTROLS ARE, AND THE LEATHER FINISH OF THE SEAT COVERINGS [BACK AND BOTTOM] PREMATURELY WORE OFF. WHILE UNDER WARRANTY, THE MFG REPLACED THE LEATHER SEAT PORTIONS TWICE, BOTH TIMES WITH NEW LEATHER WHOSE FINISH ALSO WORE OFF. OUT OF WARRANTY ITS JUST "TOO BAD FOR THE OWNER." THIS HAS BEEN GOING ON SINCE THE CAR WAS BOUGHT NEW.

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