NHTSA Complaint #10985904 — 2012 DODGE RAM 1500

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	10985904
Vehicle	2012 DODGE RAM 1500
Component	ELECTRICAL SYSTEM
Date of Incident	May 15, 2017
Date Filed	May 16, 2017
Mileage	60,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AL

Consumer Description

MY VEHICLE IS COVERED UNDER THE SETTLEMENT IMPOSED AGAINST FIAT CHRYSLER TO OFFER BUYBACK OPTION TO OWNER BASED ON PURCHASE PRICE MINUS REASONABLE DEPRECIATION. HOWEVER, MY DEALER, FIAT CHRYSLER, BUYBACK HOTLINES, AND EVERYONE I HAVE CONTACTED ARE PASSING THE BUCK AND NO ONE SEEMS TO KNOW ANYTHING ABOUT THIS BUYBACK PROGRAM. I HAVE BEEN WORKING ON THIS FOR 18 MONTHS. I AM ABOUT TO GO MEET WITH A SERVICE DEPT. MANAGER THIS MORNING, AFTER RECEIVING MORE IGNORANCE AND "I DON'T KNOW ANYTHING ABOUT IT'S" YESTERDAY. FRUSTRATING. THERE ARE STEERING ISSUES, ELECTRICAL ISSUES, AND POWER TRAIN CONCERNS., AND IF SOMEONE GETS HURT IN THE MEANTIME WHILE I AM HAVING TO NAVIGATE THIS MESS, I WILL OWN FIAT CHRYSLER, NHTSA, AND WILL TAKE OVER THE BUYBACK NUMBER AND TURN IT INTO A PIZZA DELIVERY CALL CENTER. THANK YOU

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