NHTSA Complaint #10985866 — 2012 FORD FOCUS

CAR WILL SPORADICALLY AND INTERMITTENTLY NOT TURN OVER WHEN KEY IS IN IGNITION. BATTERY IS NOT FAULTY. ALTERNATOR IS NOT FAULTY. WIRING IS NOT FAULTY. ALL HAVE BEEN TESTED. FROM WHAT I HAVE EXPERIENCED THIS HAPPENS WHEN THE CAR'S INTERNAL SOFTWARE (OR MORE SPECIFICALLY TRANSMISSION CONTROL MODULE) DOES NOT RECOGNIZE IS IN PARK THEREBY PREVENTING THE VEHICLE FROM STARTING. THIS SOMETIMES PREVENTS THE VEHICLE FROM BEING STARTED FROM ANYWHERE OF 30 SECONDS TO AT AN EXTREME INSTANCE NEARLY 45 MINUTES. OFTEN TIMES, THE ONLY WAY TO START THE CAR IN THESE INSTANCES IS TO KEEP THE FOOT ON THE BRAKE, MOVE THE SHIFTER INTO NEUTRAL AND WAIT (FOR PREVIOUSLY MENTIONED TIMES) UNTIL THE DASHBOARD INDICATES THAT IT RECOGNIZES THE CAR IS IN NEUTRAL. (WHEN THIS OCCURS, WHEN SHIFTER IS FIRST MOVED TO NEUTRAL NO GEAR APPEARS TO BE HIGHLIGHTED IN DASHBOARD)