NHTSA Complaint #10985863 — 2016 MERCEDES-BENZ GLC300 ENGINE

Complaint Details

ODI Number	10985863
Vehicle	2016 MERCEDES-BENZ GLC300
Component	ENGINE
Date of Incident	February 8, 2017
Date Filed	May 15, 2017
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	LA

Consumer Description

TL* THE CONTACT OWNS A 2016 MERCEDES-BENZ GLC300W4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V114000 (ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM); HOWEVER, THE PART FOR THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER DID NOT KNOW WHEN THE PARTS WOULD BE AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.

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