NHTSA Complaint #10985691 — 2016 TOYOTA PRIUS VISIBILITY/WIPER

Complaint Details

ODI Number	10985691
Vehicle	2016 TOYOTA PRIUS
Component	VISIBILITY/WIPER
Date of Incident	May 7, 2016
Date Filed	May 15, 2017
Mileage	150 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

THE WINDSHIELD CRACKED WITHIN 3 DAYS OF PURCHASING THE CAR AS BRAND NEW. I DIDN'T HEAR A ROCK HITTING IT AND I CAN'T SEE AN IMPACT PATTERN. I WOKE UP ONE MORNING AND THE CRACK WAS OVER A FOOT AND IT SPREAD FROM THERE INTO MULTIPLE CRACKS. THERE WAS NO CHANCE TO GET THE WINDSHIELD REPAIRED AT ALL AND IT NEEDED TO BE REPLACED BUT I DON'T HAVE THE 1300 DOLLARS THAT THE DEALER IS SAYING IT TAKES TO GET IT REPLACED AND THEY CLAIM IT WAS A ROCK AND NOT A DEFECT WHICH I'M DISPUTING.

Related Complaints for the 2016 TOYOTA PRIUS

Other VISIBILITY/WIPER Complaints

#11535013 — July 28, 2023 — I reported issues with this car in 2018. Clicking sounds under the car which is still happening, peeling paint on ex...

#11475445 — July 23, 2022 — At the beginning of this week, I was checking fluid levels and upon dropping my hood, I watched a crack in the windsh...

#11437574 — October 20, 2021 — Moments ago, I entered my 2016 Toyota Prius to find that my windshield had mysteriously cracked while parked over nig...

#11350840 — August 24, 2020 — 2016 PRIUS SITTING IN THE DRIVEWAY DURING A RELATIVELY HOT DAY (~95 F TEMPERATURE), APPEARS TO HAVE A BIG CRACK. I LO...

#11339798 — July 16, 2020 — FOR THE SECOND TIME IN MY OWNERSHIP OF THIS TOYOTA 2016 PRIUS, THE WINDSHIELD HAS CRACKED CONSIDERABLY DUE TO TINY RO...

Recent Complaints for the 2016 TOYOTA PRIUS

#11678347 — FUEL/PROPULSION SYSTEM — August 4, 2025 — Found coolant leak from heat exchanger into exhaust pipe. Looks like, T-SB-0135-19.

#11678347 — UNKNOWN OR OTHER — August 4, 2025 — Found coolant leak from heat exchanger into exhaust pipe. Looks like, T-SB-0135-19.

#11654206 — EXTERIOR LIGHTING — April 11, 2025 — The headlights are either too bright or aimed poorly that it blinds oncoming traffic, who frequently flash their high...

#11648235 — ENGINE — March 13, 2025 — Water pump failed without warning and caused irreparable damage to the engine ("blown" engine requiring replacement)....

#11638452 — ENGINE — January 25, 2025 — Refer to TSB 0135-19 dealer denied repairing under the California emissions defect and performance warranty.