NHTSA Complaint #10985690 — 2016 TOYOTA RAV4

VISIBILITY/WIPER issue reported to NHTSA

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Complaint Details

ODI Number	10985690
Vehicle	2016 TOYOTA RAV4
Component	VISIBILITY/WIPER
Date of Incident	May 8, 2017
Date Filed	May 15, 2017
Mileage	9,421 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MD

Consumer Description

TL* THE CONTACT OWNS A 2016 TOYOTA RAV4. WHILE DRIVING 55 MPH, A ROCK STRUCK THE WINDSHIELD AND CAUSED IT TO FRACTURE. THE CONTACT WAS CONCERNED THAT THE WINDSHIELD MAY NOT HAVE BEEN PROPERLY CONSTRUCTED. THE VEHICLE WAS TAKEN TO THE DEALER TO BE DIAGNOSED. THE CONATCT WAS INFORMED BY THE DEALER THAT THE REPAIR PART WAS ON BACKORDER. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 9,421.

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