NHTSA Complaint #10985602 — 2013 CHRYSLER 300

ON 22 MAR 2017, MY 2013 CHRYSLER 300 STARTED SMOKING FROM UNDER THE HOOD. I PULLED OVER TO SEE WHAT THE PROBLEM WAS AND NOTICE THE SMOKE WAS COMING FROM MY ALTINATOR. GETTING IN TOUCH WITH MY INSURANCE TO SET UP A TOW TO TAKE IT TO A DEALERSHIP. WHILE I WAS ON THE PHONE THE MY ALTINATOR CAUGHT ON FIRE, QUICKLY PUTTING IT. CONTINUING WITH MY CONVERSATION IT STARTED UP AGAIN FOR A 2ND TIME. FINALLY ONCE THE TOW TRUCK SHOULD UP, THEY TOOK IT TO COLORADO SPRINGS DODGE, 7455 AUSTIN BLUFFS PKWY COLORADO SPRINGS, CO 80923 719-475-8550. I ASK THEM IF THEY HAD ANY RECALLS FOR THIS UNUSUAL PROBLEM. THEY TOLD ME NO, I ENDED UP PAYING IT OUT OF POCKET, $936.35 TO REPLACE THE ALTINATOR AND BATTERY. I SEE TODAY THAT YOUR WEBSITE HAS SHOWN ME THEIR ARE PROBLEMS WITH THE ALTINATOR FAILING. IF THERE'S ANY INFORMATION YOU CAN PASS DOWN TO ME TO HELP ME GET MY MONEY BACK I WOULD GREATLY APPRECIATE IT. THANK YOU FOR YOUR TIME.