NHTSA Complaint #10985093 — 2009 CHEVROLET MALIBU

TL* THE CONTACT OWNS A 2009 CHEVROLET MALIBU. WHILE DRIVING VARIOUS SPEEDS, THE WINDSHIELD STARTED TO FROST. THE CONTACT ATTEMPTED TO USE THE DEFROSTER, BUT THE HVAC DEFROSTER FAILED TO FUNCTION. AS A RESULT, THE INTERIOR WINDSHIELD BECAME FOGGY. THE CONTACT ALSO STATED THAT THE CONTROL HEAD MODULE FAILED TO FUNCTION AND FAILED TO CLEAR THE WINDSHIELD. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE CONTACT WAS INFORMED THAT SHE NEEDED THE PROPER DOCUMENTATION TO SERVICE THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 67,000.