NHTSA Complaint #10985057 — 2003 HUMMER H2

WHEN I AM PARKED ON MY DRIVEWAY, THE TWO FRONT DOORS WILL NOT STAY OPEN TO LET ME AND MY WIFE SAFELY ENTER AND EXIT. THE DOORS ARE SUPPOSED TO BE HELD OPEN BY WHAT IS CALLED A DOOR CHECK. THESE TWO LEFT AND RIGHT DOOR CHECKS HAVE A DEFECTIVE DESIGN BECAUSE I ORDERED TWO NEW ONES, AND THE 2 DOORS WILL NOT STAY OPEN AS WE ARE ENTERING, AND EXITING THE HUMMER. THE DOORS QUICKLY CLOSE AND ALMOST BREAK OUR HIP , LEGS AND FEET. IT IS A DEFECTIVE DESIGN BECAUSE THEY USED PLASTIC AND RUBBER TO MAKE FRICTION TOGETHER IN THE DOOR CHECK. IT WILL NOT HOLD OPEN THE HEAVY DOOR(S) ON THE HUMMER H2. THE HUMMER ONLY HAS 14,710 MILES ON IT. SO, I KNOW THAT IT IS A COMMON PROBLEM. NORMALLY, MY LAST GM CHEVROLET TRUCK USED DOOR CHECKS WITH STEEL ROLLER(S) THAT ROLLED AGAINST A STEEL SPRING(S). I AM HAVING DIFFICULTY ON YOUR WEBSITE TO UPLOAD A PHOTO OF THE DOOR CHECK WITH THE DEFECTIVE DESIGN.