NHTSA Complaint #10984772 — 2013 NISSAN ALTIMA ELECTRICAL SYSTEM

Complaint Details

ODI Number	10984772
Vehicle	2013 NISSAN ALTIMA
Component	ELECTRICAL SYSTEM
Date of Incident	May 8, 2017
Date Filed	May 10, 2017
Mileage	99,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OH

Consumer Description

THE NISSAN ALTIMA STARTS THROUGH A TECHNOLOGY CALLED "PUSH TO START". WHEN I GET INTO MY VEHICLE, THE DASHBOARD SAYS "KEY ID INCORRECT". THIS STARTED HAPPENING SHORTLY AFTER MY CAR WAS PROGRAMMED FOR AN AIRBAG RECALL AT THE DEALERSHIP. THE CAR WILL NOT START SINCE YOU NEED THE KEY TO START THE CAR. THERE IS NO MANUAL WAY TO START THE CAR, AND IF THE KEY IS NOT RECOGNIZED FOR TOO LONG THE CAR HAS STOPPED DRIVING WHILE IN MOTION. LASTLY, THE CAR WILL NOT LOCK WHEN YOU ARE INSIDE AND THE KEY ID IS NOT BEING RECOGNIZED. IF YOU ARE IN A DANGEROUS SITUATION THIS CAN BE PROBLEMATIC.

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