NHTSA Complaint #10984688 — 2008 LEXUS IS 250

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	10984688
Vehicle	2008 LEXUS IS 250
Component	ENGINE
Date of Incident	May 1, 2017
Date Filed	May 10, 2017
Mileage	74,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	LA

Consumer Description

TL* THE CONTACT OWNS A 2008 LEXUS IS 250. WITHIN LESS THAN TWO DAYS OF OWNING THE VEHICLE, THERE WAS A FAILURE WITH THE RADIATOR CAP AND CATASTROPHIC ENGINE FAILURE. THE TEMPERATURE GAUGE FLUCTUATED HIGHLY. THE DEALER REPLACED THE RADIATOR CAP AND PROVIDED NO SOLUTION FOR THE ENGINE FAILURE. THE VEHICLE WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBERS: 10V309000 (ENGINE AND ENGINE COOLING) AND 09V020000 (ENGINE AND ENGINE COOLING). AN INDEPENDENT MECHANIC REPLACED THE ENGINE ASSEMBLY DUE TO THE FAILURE. THE MANUFACTURER WAS AWARE THAT THEY ISSUED TWO RECALLS, BUT THEY PROVIDED NO SOLUTION TO REPAIR THE VEHICLE. THE APPROXIMATE FAILURE MILEAGE WAS 74,000.

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