NHTSA Complaint #10984430 — 2012 KIA OPTIMA

ENGINE FAILED IN MAY OF 2016 (ENGINE ROD FAILURE AND KNOCKING). KIA VOIDED OUR POWER TRAIN WARRANTY AND SAID WE WOULD HAVE TO PAY $6000 FOR REPLACEMENT. THE VEHICLE SAT FOR CLOSE TO A YEAR UNTIL THE RECALL NOTICE WAS LEAKED. DUE TO THE VEHICLE SITTING IN OUR DRIVEWAY KIA SAID WE WOULD HAVE TO PAY FOR ALL ISSUES FOUND OUTSIDE OF THE ENGINE. WE PAID $1497 FOR THOSE REPAIRS AND DROVE THE VEHICLE FOR ONE DAY. THAT SAME DAY WE GOT A CHECK ENGINE LIGHT AND "KIA OF ORANGE PARK" SAID THE TRANSMISSION SENSOR IS BAD AND WE HAVE TO PAY ANOTHER $400 FOR REPLACEMENT. THE ENGINE WAS REPLACED WITH NO CHARGE BUT KIA IS STATING THAT OUR VEHICLE DID NOT QUALIFY FOR THE RECALL. WE MADE PAYMENTS ON A VEHICLE FOR CLOSE TO A YEAR AND STILL ARE A SINGLE CAR FAMILY. WE ARE LOOKING TO RECOVER THE FUNDS SPENT ON THIS VEHICLE.