NHTSA Complaint #10984327 — 2012 CHEVROLET MALIBU

TL* THE CONTACT OWNS A 2012 CHEVROLET MALIBU. THE CONTACT WAS IN A COLLISION WITH A LARGE DOG, WHICH DAMAGED THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DETERMINED THAT THE VEHICLE WAS SAFE TO DRIVE. THREE DAYS LATER, THE VEHICLE EXPERIENCED A COMPLETE LOSS OF POWER. THE VEHICLE WAS TOWED BACK TO THE INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE RADIATOR AND THE AIR CONDITIONER CONDENSER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE CONTACT HEARD AN ABNORMAL SOUND. THE VEHICLE WAS RETURNED TO THE INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING AND TWELVE ENGINE FAILURE CODES APPEARED. THE VEHICLE WAS TRANSFERRED TO A NEW INDEPENDENT MECHANIC WHO STATED THAT THE TIMING CHAIN WAS DEFECTIVE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CRASH DETAILS WERE NOT PROVIDED. THE FAILURE MILEAGE WAS APPROXIMATELY 130,000.