NHTSA Complaint #10984270 — 2014 FORD FOCUS

TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING 35 MPH, THE "HIGH ENGINE TEMPERATURE STOP SAFELY" ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT PULLED THE VEHICLE OVER TO THE SHOULDER, TURNED OFF THE ENGINE, AND CALLED THE DEALER. THE CONTACT RESTARTED THE VEHICLE. WHILE DRIVING 40 MPH, THE CONTACT NOTICED SMOKE UNDER THE HOOD AND THE ENGINE STALLED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE FOLLOWING DAY, THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE BLOWN HEAD GASKET NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED CASE NUMBER: CAS12243967. THE FAILURE MILEAGE WAS 56,000. UPDATED 07/19/17*LJ ..UPDATED 07/21/17 *BF *CN *AS