NHTSA Complaint #10983827 — 2003 NISSAN MURANO

I WAS DRIVING ON A LARGE BYPASS 55 MPH. SUDDENLY, MY SPEED AND RPM'S DROPPED EVEN WITH PUSHING MY GAS PEDAL TO THE FLOOR. I PULLED OVER, PUT MY CAR IN PARK, AND TOUCHED THE GAS PEDAL. THE RPM'S INCREASED NORMALLY SO I BEGAN DRIVING AGAIN. WITHIN A SHORT DISTANCE IT HAPPENED AGAIN. I GOT OFF THE BYPASS AND PULLED INTO A PARKING LOT. I TURNED THE CAR OFF AND CHECKED MY FLUIDS. I RESTARTED THE CAR AND PULLED BACK OUT ONTO THE ROAD (40 MPH HIGHWAY). AS SOON AS I PULLED OUT IT DID IT AGAIN. I PULLED ONTO A BACKROAD. I NOTICED THEN THAT MY ABS LIGHT AND BATTERY LIGHT HAD COME ON. I TURNED ON MY 4 WAYS SINCE MY CAR WOULD NOT GO OVER 10 MPH. WHEN I TURNED THEM ON I HEARD WHAT SOUNDED LIKE AN ELECTRIC SHORT AND ALL OF MY LIGHTS AND GAUGES BEGAN FLICKERING WILDLY. WITH A VERY SHORT DISTANCE I BEGAN LOSING POWER TO EVERYTHING UNTIL MY CAR COMPLETELY STOPPED. I WAS ON THE SIDE OF A DARK ROAD AT 11 PM WITH NO LIGHTS OR POWER. WHEN THE TOW TRUCK ARRIVED HE SAID THAT SOUNDS LIKE THE ALTERNATOR. I LOOKED UP THE COST OF AN ALTERNATOR FOR MY VEHICLE AND FOUND OUT THERE WAS A RECALL ON MY VEHICLE YEAR, MAKE AND MODEL: JULY 14, 2005 NHTSA CAMPAIGN NUMBER: 05V319000 WIRE BREAKING INSIDE ALTERNATOR. THIS RECALLED DESCRIBED EXACTLY WHAT I HAD EXPERIENCED. IN THE MORNING, I CALLED THE DEALERSHIP REGARDING THIS AND AFTER A CALL BACK I WAS TOLD THAT THERE WAS "NO OPEN RECALL" ON MY VEHICLE. THEN I CALLED CUSTOMER AFFAIRS AT NISSAN CORPORATE FOR CLARIFICATION. I WAS TOLD THAT MY CAR'S RECALL WAS REPAIRED AT A DEALERSHIP (ALTHOUGH THEY HAD NO RECORD OF WHICH DEALERSHIP DID THE REPAIR) ON AN UNKNOWN DATE "BETWEEN 2005 AND THE PRESENT" SO NISSAN HAS CLOSED THIS RECALL AND IS NO LONGER RESPONSIBLE FOR THE REPAIR. I WAS INFORMED THAT EVEN IF I TOOK MY CAR IN AND IT WAS VERIFIED THAT THIS WAS THE SAME PROBLEM, THAT THEY WOULD NOT PAY FOR IT. I HAVE A CASE NUMBER FROM MY CALL TO NISSAN.