NHTSA Complaint #10983725 — 2014 BMW R1200 GS

WHILE RIDING FORK OIL BEGIN TO LEAK OUT OF THE TOP OF THE LEFT FORK. ONCE REMOVING THE RUBBER COVER I NOTICED THAT THE FORK TUBE HAD SEPARATED FROM THE HEAD ENOUGH TO CAUSE LEAKAGE AND LOSS OF OIL. I REMOVED THE RIGHT COVER AS WELL AND NOTICED THE FORKS WERE STARTING TO SEPARATE ALSO. THIS CAUSED PLAY IN MY STEERING AS WELL AS THE END OF MY TRIP. I RETURNED THE BIKE TO THE DEALERSHIP AND THEY REPLACED THE FORKS UNDER WARRANTY. THIS WAS AUGUST OF 2016. SINCE THAT TIME I HAVE HEARD OF NUMEROUS ACCOUNTS OF THIS INCIDENT HAPPENING. A FELLOW MOTORCYCLE IS CREATED CLAMPS THAT WOOD CLAMP AROUND THE FORK TUBE TO SECURE IT BETTER AND FOR SAFETY REASONS. I INVESTED THE$140 AND RECEIVED A PAIR OF STANCHION SUPPORT. ON THIS DAY MAY 5TH 2017 I WAS GOING TO PUT THE SUPPORT ON MY 2014 GS AND ONCE I REMOVED THE RUBBER COVERING I NOTICED THAT ONCE AGAIN MY RIGHT FORK IS STARTING TO SEPARATE. THIS IS LESS THAN A YEAR AND LESS THAN 1500 MILES OF MOSTLY HIGHWAY TRAVEL. THIS IS NOW A KNOWN PROBLEM AMONGST THE GS COMMUNITY AND WRITERS OR PURCHASING THE SUPPORT EVERYWHERE. BMW SHOULD REALIZE THAT THERE IS A CHALLENGE HERE. I WILL RETURN MY BIKE TO THE DEALERSHIP IN HOPES OF THEM REPLACING THE FORKS ONCE AGAIN UNDER WARRANTY. THIS REPORT IS ON THE BEHALF OF MY SAFETY AS WELL AS HUNDREDS OR THOUSANDS OF OTHERS THAT MAY EXPERIENCE THIS SAME DEFECT. I HEARD YOU TO TAKE THIS SERIOUS AS AT THIS TIME THERE HAS BEEN NO FATALITIES THAT I KNOW. IN THE PHOTOS THE PHOTO ON THE LEFT IS THE ORIGINAL AUGUST 2016 AND THE RIGHT IS MAY 5TH 2017