NHTSA Complaint #10983550 — 2009 CHRYSLER TOWN AND COUNTRY

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. WHILE FOLLOWING THE VEHICLE THAT WAS BEING DRIVEN BY HIS WIFE, THE CONTACT NOTICED THAT THE PASSENGER SIDE TAIL LIGHT WAS NOT ILLUMINATED. THE CONTACT ARRIVED HOME AND NOTICED THAT SEVERAL WIRES THAT RAN DIRECTLY UNDER THE TRACK OF THE PASSENGER SIDE DOOR WERE DAMAGED. ALSO, THE PASSENGER SIDE ELECTRIC WINDOW, HEAD LAMP, BRAKE LIGHT, AND REAR HATCH WERE NOT WORKING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE WIRE HARNESS THAT RAN UNDER THE TRACK WAS DAMAGED DUE TO MANUALLY OPENING AND CLOSING THE DOOR. A NEW HARNESS HAD TO BE INSTALLED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 140,000.