NHTSA Complaint #10983282 — 2008 BUICK LUCERNE

TL* THE CONTACT OWNS A 2008 BUICK LUCERNE. THE CONTACT STATED THAT THE TIRE PRESSURE LOW WARNING INDICATOR ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE VALVE STEM FAILED AND NEEDED TO BE REPLACED. THE CONTACT HAD THE VEHICLE REPAIRED; HOWEVER, THE FAILURE RECURRED AND THE TIRE BEGAN TO LEAK. THE CONTACT HAD THE VEHICLE REPAIRED A SECOND TIME. THE FAILURE RECURRED TO THE REAR DRIVER SIDE TIRE. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND THE CONTACT WAS INFORMED THAT THE PEELING OF THE CHROME ON THE RIMS CAUSED THE FAILURE, INCLUDING THE FAILED VALVE STEM. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND INFORMED THE CONTACT THAT THE REPAIRS WERE NOT COVERED UNDER WARRANTY. THE APPROXIMATE FAILURE MILEAGE WAS 21,800. UPDATED 07/12/17*LJ *AS