NHTSA Complaint #10983098 — 2011 HONDA ODYSSEY

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number	10983098
Vehicle	2011 HONDA ODYSSEY
Component	STRUCTURE:BODY
Date of Incident	April 1, 2017
Date Filed	May 2, 2017
Mileage	79,500 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

WHEN PARKED ON AN INCLINE, FACING DOWN HILL, I PRESSED THE BUTTON TO OPEN THE PASSENGER SIDE MOTORIZED SLIDING DOOR TO ALLOW THE KIDS IN. THE DOOR OPENED HALF WAY. I HEARD A SNAP AND THE DOOR SLAMMED SHUT. LUCKILY THE KIDS WERE NOT GETTING INTO THE CAR YET OR WOULD LIKELY HAVE BEEN INJURED. FOUND THAT ONE OF THE WIRES THAT RUNS THRU THE DOOR MOTOR HAD SNAPPED. ONLY REPAIR FOR THIS I'M TOLD BY DEALERSHIP IS REPLACEMENT OF THE MOTOR. COMMON PROBLEM FROM WHAT I'M READING AS WELL.

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