NHTSA Complaint #10981571 — 2009 SATURN VUE

TL* THE CONTACT OWNS A 2009 SATURN VUE. WHILE ATTEMPTING TO START THE VEHICLE, THE IGNITION SEIZED WHILE THE KEY WAS PRESENT. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE WHERE AN INDEPENDENT MECHANIC DIAGNOSED THAT THE IGNITION LOCK FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT ALSO STATED THAT THE KEY WAS UNABLE TO BE REMOVED. THE MANUFACTURER STATED THAT THE VIN WAS NOT INCLUDED IN ANY RECALLS AND REFEREED THE CONTACT TO NHTSA. THE CONTACT INQUIRED ABOUT NHTSA CAMPAIGN NUMBER: 14V490000 (ELECTRICAL SYSTEM), HER VEHICLE'S YEAR WAS NOT INCLUDED. THE FAILURE MILEAGE WAS APPROXIMATELY 80,551.