NHTSA Complaint #10981445 — 2012 JEEP WRANGLER

I WAS INVOLVED IN A SINGLE VEHICLE ACCIDENT ON 10/5/15, TRAVELING APPROXIMATELY 30MPH, WHEN MY JEEP SUDDENLY JERKED TO THE RIGHT WITHOUT WARNING, CAUSING IT TO SWERVE OFF THE ROAD AND INTO A DITCH. THE JEEP HIT THE FRONT END OF THE DITCH AT AN ANGLE THAT LAUNCHED IT AIRBORNE, THEN LANDED ON THE CEMENT WALL OF A CULVERT APPROXIMATELY TWO FEET AWAY. THE JEEP BOUNCED TWICE ON THE CEMENT WALL, CRACKING THE FRAME IN TWO PLACES, THEN LANDED IN THE CULVERT, HIT THE FRONT END OF THE CULVERT, THEN HIT A SMALL POLE WHERE IT FINALLY STOPPED. DESPITE SLAMMING ON THE BRAKES THE ENTIRE TIME, NOTHING IN THE VEHICLE SEEMED TO BE WORKING. MY AIRBAGS DID NOT DEPLOY AND MY SEATBELTS DID NOT ENGAGE, CAUSING ME TO SLAM MY FOREHEAD ON THE STEERING WHEEL WITH EACH IMPACT (3-4 TIMES, I HONESTLY DON'T RECALL) AND HITTING MY CHEST ONCE ON THE STEERING WHEEL. I CALLED CHRYSLER TO REPORT THE INCIDENT AFTER THE INSURANCE ADJUSTER RAISED CONCERNS ABOUT THE AIRBAGS NOT DEPLOYING, AND WAS GIVEN A CASE NUMBER AND TOLD I WOULD BE CONTACTED. AFTER A NUMBER OF FURTHER ATTEMPTS TO CONTACT THEM, THEY HAVE REFUSED TO RETURN MY CALLS OR ACKNOWLEDGE MY COMPLAINTS. I AM NOW AWARE OF A NUMBER OF RECALLS REGARDING THE ORC MODULE IN MANY CHRYSLER VEHICLES, AND WONDER IF THIS COULD HAVE BEEN A CONTRIBUTING FACTOR IN MY ACCIDENT. I SUFFERED A SEVERE CONCUSSION AND WAS OUT OF WORK FOR THREE MONTHS. I HAD TO QUIT MY SECOND JOB, CAUSING SIGNIFICANT FINANCIAL STRAIN ON MY FAMILY. I HAVE SINCE HAD CHRONIC NECK PAIN AND MIGRAINES, AN MRI SHOWED TRAUMATIC DISC HERNIATIONS AT C2-6, FOR WHICH I HAVE TO SEE A NEUROSURGEON. I HAVE HAD MULTIPLE INJECTIONS AND OTHER PROCEDURES ON MY NECK SINCE THE ACCIDENT, BUT CONTINUE TO HAVE PAIN DAILY. AT MY REQUEST, MY INSURANCE COMPANY HAS KEPT THE TOTALED JEEP, UNTOUCHED, IN A SECURED LOT, UNTIL I CAN FIND SOMEONE TO HELP ME DETERMINE WHY THE SEATBELTS FAILED TO PROTECT ME.