NHTSA Complaint #10981385 — 2016 FORD TRANSIT

FLEX COUPLING BETWEEN TRANSMISSION AND DRIVE SHAFT ROUTINELY FAILS BETWEEN 30,000 - 35,000 MILES. THIS CAN CREATE A DANGEROUS SITUATION WHERE THE DRIVE SHAFT COULD BE FORCED INTO THE PASSENGER COMPARTMENT WHEN IT COMES INTO CONTACT WITH THE ROAD. ADDITIONALLY, THE FAILURE OF THE FLEX COUPLING COULD CAUSE LOSS OF CONTROL OF THE VEHICLE. THERE ARE NUMEROUS REPORTS OF THESE FAILURES ON FORD VEHICLE FORUMS AS WELL AS THE FAILURE THAT I HAVE PERSONALLY EXPERIENCED. AFTER READING OF THE NUMEROUS FAILURES, I INSPECTED THE FLEX COUPLING ON MY VEHICLE AT 30,000 MILES AND FOUND THAT THE FLEX COUPLING HAD VISIBLE CRACKS. A FAILURE OF A DRIVE LINE COMPONENT, WHICH COULD CAUSE GREAT BODILY HARM, AT 30,000 MILES, IS UNACCEPTABLE IN A MODERN VEHICLE.