NHTSA Complaint #10981211 — 2006 JEEP GRAND CHEROKEE

TL* THE CONTACT OWNS A 2006 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED A LACK OF POWER WHILE DRIVING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE COIL PACKS WERE DEFECTIVE AND NEEDED TO BE REPLACED. THE CONTACT STATED THAT THE FAILURE WAS REMEDIED; HOWEVER, THE FAILURE RECURRED ON TWO OTHER OCCASIONS. THE VEHICLE WAS TOWED BACK TO THE CONTACT'S RESIDENCE AND AN ABNORMAL WARNING CHIME WAS HEARD. THE VEHICLE WAS NOT OPERABLE. THE FAILURES OCCURRED WITHOUT WARNING. THE DEALER DIAGNOSED THAT THE ENGINE WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE CONTACT WAS INFORMED BY THE DEALER THAT THE 3.7 LITER ENGINE HAD A KNOWN ISSUE AND A VEHICLE WITH A 4.0 LITER ENGINE SHOULD HAVE BEEN PURCHASED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS APPROXIMATELY 153,000.