NHTSA Complaint #10980952 — 2006 KIA SORENTO

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	10980952
Vehicle	2006 KIA SORENTO
Component	STEERING
Date of Incident	April 10, 2017
Date Filed	April 26, 2017
Mileage	160,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

TL* THE CONTACT OWNS A 2006 KIA SORENTO. WHILE THE CONTACT'S DAUGHTER WAS DRIVING 70 MPH, SHE HEARD A LOUD BANG AND FELT AN IMPACT UNDERNEATH THE VEHICLE. THE DRIVER NOTICED A PIECE OF METAL HAD DETACHED FROM THE VEHICLE. THE VEHICLE INDEPENDENTLY PULLED TO THE RIGHT AND THE STEERING WHEEL SEIZED. THE VEHICLE WAS TOWED TO THE CONTACT'S HOME. THE VEHICLE WAS THEN TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE CRANK SHAFT PULLEY BOLT FAILED AND NEEDED TO BE REPAIRED. THE VEHICLE WAS REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. A DEALER WAS CONTACTED AND STATED THAT THE VEHICLE WAS NOT ELIGIBLE FOR A FREE REPAIR BECAUSE THE MILEAGE WAS OVER 100,000. THE APPROXIMATE FAILURE MILEAGE WAS 160,000. THE VIN WAS UNAVAILABLE.

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