NHTSA Complaint #10980891 — 2012 DODGE GRAND CARAVAN

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number	10980891
Vehicle	2012 DODGE GRAND CARAVAN
Component	STRUCTURE:BODY
Date of Incident	October 26, 2016
Date Filed	April 26, 2017
Mileage	37,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	LA

Consumer Description

WHILE DRIVING, THE BACK DOOR JUST POPPED UP. EACH TIME, I WAS ACCELERATING FROM A COMPLETE STOP, AFTER A LEFT TURN. THE SPEED WOULD HAVE BEEN BETWEEN 20 & 30 MPH. THE DOOR HAD BEEN LOCKED. THERE HAD NOT BEEN ANY "IDIOT" LIGHTS ON TO INDICATE ANY DOORS BEING AJAR. OF THE THREE TIMES IT HAS HAPPENED, ANOTHER ADULT WAS WITNESS THE FIRST TIME, I WAS ALONE THE OTHER TWO TIMES. I NO LONGER TRUST IT TO STAY CLOSED, SO I KEEP IT TIED DOWN JUST IN CASE. SHOULD I GO AHEAD AND SEEK REPAIR AS IT SHOULD BE UNDER WARRANTY. OR WAIT TO SEE IF IT IS MORE THAN JUST A BAD LATCH CONNECTION IN THE LATCH? THIS STARTED IN OCT. OF 2016 AND IS ON GOING.

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