NHTSA Complaint #10980807 — 2013 FIAT 500

TL* THE CONTACT OWNS A 2013 FIAT 500. WHILE DRIVING APPROXIMATELY 60 MPH, THE CONTACT ATTEMPTED TO DOWNSHIFT TO EXIT THE HIGHWAY, BUT THE VEHICLE DID NOT ENGAGE IN GEAR. THE VEHICLE LOST ACCELERATION AND WAS RUNNING VERY SLOWLY. THE CONTACT PULLED OVER TO THE SHOULDER AND NOTICED A BURNING ODOR. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DETERMINED THAT THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V302000 (POWER TRAIN); HOWEVER, THE CONTACT NEVER RECEIVED ANY COMMUNICATION FROM THE MANUFACTURER. THE VEHICLE HAD BEEN AT THE DEALER FOR FIVE WEEKS. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 29,000.