NHTSA Complaint #10980773 — 2014 FORD FOCUS STEERING

Complaint Details

ODI Number	10980773
Vehicle	2014 FORD FOCUS
Component	STEERING
Date of Incident	April 7, 2017
Date Filed	April 25, 2017
Mileage	51,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AL

Consumer Description

AFTER BEING STALLED IN TRAFFIC FOR OVER AN HOUR I PULLED INTO A GAS STATION AND STARTED MY VEHICLE TO LEAVE. IMMEDIATELY I COULD FEEL SOMETHING WRONG WITH MY STEERING AND MY ALERT POPPED ON AND SAID PEER STEERING ASSIST WARNING. CALLED DEALERSHIP AND THEY SAID IT'S A COMMON FOR THE ELECTRIC COMPONENT TO FAIL AFTER IDLING. THEY SAID THAT'S THIS HAS HAPPENED TO PEOPLE AS THEY ARE DRIVING. STEERING JUST FAILS. THEY SAID IT WAS A FUSE THAT OVERHEATS AFTER IDLING FOR SO LONG WITHOUT WARNING. IF THIS IS A COMPONENT THAT FAILS THAT AFFECTS STEERING IT NEEDS TO BE FIXED AND CHANGED.

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