NHTSA Complaint #10980360 — 2012 CHRYSLER 200

A FEW WEEKS AGO, THE TRANSMISSION FAILED WHILE I WAS DRIVING ON THE HIGHWAY, LEFT ME STRANDED, AND WITHOUT A CAR FOR TEN DAYS. IT SEEMS THAT CHRYSLER IS AWARE OF A DRUM ISSUE WITHIN THE TRANSMISSION IN THIS MAKE AND MODEL VEHICLE AND IN FACT HAS MANUFACTURED A SPECIFIC 'REPAIR KIT' FOR JUST THIS SCENARIO. THIS REPAIR COST ME OVER $2,600, INCLUDING A THREE DAY CAR RENTAL FOR A PERIOD WHERE I COULD NO LONG BEG RIDES TO WORK AND HAD TO RENT A CAR AT MY OWN EXPENSE. ATTACHED ARE THE REPAIR AND RENTAL CAR BILLS. IN MY 40 YEARS OF CAR OWNERSHIP, INCLUDING SEVERAL NEW CARS, I HAVE NEVER HEARD OF SUCH SIGNIFICANT ISSUE BEING EXPERIENCE IN A VEHICLE WITH SUCH LOW MILEAGE, 61,800, ON A WELL AND REGULARLY MAINTAINED VEHICLE. THEREFORE, I RESPECTFULLY REQUEST THAT YOUR ADMINISTRATION REVIEW THIS INCIDENT AND RECORD THEM AS A PART OF A LARGER CASE DESIGNED TO ENCOURAGE CHRYSLER 'DO THE RIGHT THING' AND INITIATE A RECALL (SILENT OR PUBLIC) TO CORRECT THIS KNOWN TRANSMISSION ISSUE.