NHTSA Complaint #10980297 — 2013 AUDI Q5 HYBRID

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number 10980297
Vehicle 2013 AUDI Q5 HYBRID
Component SERVICE BRAKES
Date of Incident
Date Filed
Mileage 65,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State WA

Consumer Description

- I WAS DRIVING HOME AND THE CHECK ENGINE LIGHT WENT ON SAYING HYBRID SYSTEM FAILURE. - THEN AS I WAS ALMOST HOME, I WAS DRIVING DOWN A VERY STEEP DRIVEWAY, AND THE BREAKS STARTED SKIPPING (FOOT SLAMMED ON BREAKS AND CAR FINALLY STOPPED AFTER ABOUT 20 FEET). - THE ENGINE WARNING THEN READ "HYBRID SYSTEM, POWER STEERING, AND TRANSMISSION SYSTEM FAILURE" FLASHING IN RED (ALONG WITH OTHER SYSTEMS FAILURES) AND THE CAR WAS UNABLE TO DRIVE. - SCARED FOR MY LIFE, I PUT CAR IN PARK AND HAD IT TOWED TO AUDI OF BELLEVUE - THEY SAID "A COOLANT VALVE IN THE BACK OF THE ENGINE SLOWLY LEAKED COOLANT OVER TIME, LEAKING OVER THE ENTIRE ELECTRICAL HARNESS AND WICKED UP INTO THE CONTROL MODULE." - THE SERVICE TECH SAID "THIS IS A KNOWN ISSUE" THAT THEY HAVE SINCE REDESIGNED - THUS INDICATING THEM KNOWING THAT THIS IS AN ISSUE - AUDI ISSUED A RECALL ON THIS FOR THE A8 MODELS FOR "COOLANT LEAKING THROUGH COOLANT WIRE CONNECTION, CAUSING COOLANT MIGRATION INTO THE ENGINE CONTROL MODULE. IF THIS HAPPENS IT CAN CAUSE A SHORT CIRCUIT OR POSSIBLY EVEN A STALL WITHOUT WARNING, STALLING CAN LEAD TO A VEHICLE CRASH." - AUDI RECALL CODE: 80B9 - SINCE MY CAR IS A Q5 IT IS NOT COVERED UNDER THIS PARTICULAR RECALL, BUT IT IS THE EXACT SAME ISSUE AND CAUSED MY BREAKS TO MALFUNCTION AND CAR TO STALL. THE CONSUMER STATED THE VEHICLE MANUFACTURER OFFERED A 25%. UPDATED 06/05/2017*JS

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