NHTSA Complaint #10980070 — 2014 FORD EXPLORER

THE ELECTRIC MOONROOF STOPPED WORKING AND WOULD NOT OPEN. THE SUN SHADE WOULD PARTIALLY CLOSE. WE CHANGED THE FUSE BUT THE MOONROOF STILL WOULD NOT WORK. SO WERE LEAVING IT ALONE UNTIL THE WEATHER WARMED UP. THIS MORNING I WENT OUT TO GO TO WORK AND MY MOONROOF WAS STANDING OPEN AND MY CAR WAS STANDING IN WATER AND LEAVES. NO ONE HAD DRIVEN THE CAR IN 3 DAYS. I AM A 50+ YEAR OLD FEMALE AND TRY TO BE VERY PARTICULAR WITH MY VEHICLE. I RARELY USE THE MOONROOF ITSELF, BUT I DO OPEN THE SUN SHIELD AT TIMES IN THE PAST. I DO NOT KNOW HOW THE MOONROOF OPENED, IF THERE WAS A POWER SURGE OR WHAT??? I HAVE SEARCHED THE INTERNET THIS MORNING AND FOUND THIS HAD HAPPENED TO OTHER INDIVIDUALS.