NHTSA Complaint #10979839 — 2016 TOYOTA RAV4
VISIBILITY/WIPER issue reported to NHTSA
Complaint Details
| ODI Number | 10979839 |
| Vehicle | 2016 TOYOTA RAV4 |
| Component | VISIBILITY/WIPER |
| Date of Incident | |
| Date Filed | |
| Mileage | 5,300 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | IL |
Consumer Description
AFTER LEAVING A RESTAURANT WITH OUR GRANDCHILD GETTING INTO OUR 2016 TOYOTA RAV4 VEHICLE, GLASS STARTED FALLING OFF THE BACK OF THE ROOF AS WE PULLED OUT ON THE HIGHTWAY. IT APPEARS THAT POSSIBLY A FOUR DOORS CLOSING CLOSE TO THE SAME TIME SHATTERED OUR SUNROOF. I TOOK THE VEHICLE TO LOMBARD TOYOTA IN LOMBARD, IL WHERE THEY DEEMED IT "ROAD DAMAGE AT HIGHWAY SPEED". I CORRECTED THE SERVICE REP TO CLARIFY WE WERE JUST TAKING OFF FROM THE RESTAURANT AFTER GETTING INTO THE CAR. THE REMAINING GLASS WAS PUSHED UPWARD AND NOT INWARD. THIS IS OBVIOUSLY A DEFECTIVE SUNROOF ON THE RAV4, BUT NEITHER THE LOCAL DEALERSHIP NOR THE TOYOTA CUSTOMER SERVICE REPRESENTATIVE WILL TAKE RESPONSIBILITY. AFTER CLOSE TO TWO WEEKS UNABLE TO DRIVE THE CAR, I JUST PICKED IT UP YESTERDAY. THE BILL--$1400 I SEE OTHER SUNROOF HAVE BEEN REPORTED BLOWING UP. THANKFULLY, WE HAD INSIDE DOOR CLOSED. NEVER AGAIN WILL I PURCHASE A VEHICLE WITH A SUNROOF, ESPECIALLY FROM TOYOTA.
Related Complaints for the 2016 TOYOTA RAV4
Other VISIBILITY/WIPER Complaints
#11640194
I had a significant car accident in 2020 and luckily only broke my thumb. I was rear ended. The car I had at the time...
#11399862
I HAVE HAD AND CONTINUE TO HAVE BATTERY TROUBLE WITH MY TOYOTA RAV4. I FIRST BOUGHT A NEW 2014 AND AT MY REGULAR MAIN...
#11398858
MY BRAND NEW CAR CAUGHT FIRE IN THE FRONT WHILE IT WAS PARKED OUTSIDE A RESTAURANT. I CAME OUTSIDE TO LEAVE AND IT WA...
#11324567
WINDSHIELD WIPER INTERVALS DO NOT CHANGE SPEED AND THE FASTEST SETTING IS INADEQUATE IN HEAVY RAIN. *TR
#11141041
I HAVE COMPLAINED ABOUT THE HEADLIGHTS FROM DAY ONE. THE DEALERSHIP SAID THE HEADLIGHTS ARE ADJUSTED PROPERLY. SINC...
Recent Complaints for the 2016 TOYOTA RAV4
#11708783
AIR BAGS
Air bags malfunction. There is a warning ⚠️ pop up message on my dashboard that says, Air bags malfunction contact ma...
#11708766
ELECTRICAL SYSTEM
I called for a jumpstart for my truck after it cut off while I was turning onto a parking lot I hit a bump and it jus...
#11708766
ENGINE
I called for a jumpstart for my truck after it cut off while I was turning onto a parking lot I hit a bump and it jus...
#11708766
POWER TRAIN
I called for a jumpstart for my truck after it cut off while I was turning onto a parking lot I hit a bump and it jus...
#11706611
ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER
Odometer Fraud. The contact purchased a 2016 Toyota Rav4. It was discovered that there was a mileage discrepancy. The...