NHTSA Complaint #10979695 — 2011 CHEVROLET TRAVERSE

ELECTRONIC STABILITY CONTROL (ESC) issue reported to NHTSA

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Complaint Details

ODI Number	10979695
Vehicle	2011 CHEVROLET TRAVERSE
Component	ELECTRONIC STABILITY CONTROL (ESC)
Date of Incident	March 17, 2017
Date Filed	April 20, 2017
Mileage	137,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	GA

Consumer Description

TO WHOM IT MAY CONCERN, I OWN A 2011 CHEVY TRAVERSE AND THE TIMING CHAIN BROKE ON MY WIFE LAST WEEKEND. THIS WAS VERY SCARY FOR HER AND MY KIDS AS THEY WERE ON A MOUNTAIN GOING INTO A CURVE. SHE LOST ALL CONTROL OF STEERING AND BRAKES. I WAS WONDERING IF THERE ARE ANY RECALLS AND OR HELP FROM GM ON GETTING THIS CAR REPAIRED. TO MAKE A LONG STORY SHORT, I AM JUST GLAD MY WIFE AND KIDS WERE FINE. THE OUTCOME COULD OF BEEN DIFFERENT AS THEY DESCRIBED IT TO ME. PLEASE GET BACK WITH ME ASAP ON THIS MATTER. I WOULD APPRECIATE IT, BY TOWING THIS BACK TO MY HOUSE AND TO THE SHOP IT HAS BEEN A NIGHTMARE. I THINK IT CAUSED THE MOTOR TO MESS UP AS WELL. SO, I AM LOOKING FOR HELP IN THIS MATTER. LOOKS LIKE THE DESIGN OF THIS IS QUESTIONABLE ON HOW THIS CARE WAS MADE AND CAUSES SERIOUS PROBLEMS WHEN A TIMING CHAIN GOES OUT. THE VEHICLE WAS IN MOTION.

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