NHTSA Complaint #10979600 — 2004 VOLVO V70 ELECTRICAL SYSTEM

Complaint Details

ODI Number	10979600
Vehicle	2004 VOLVO V70
Component	ELECTRICAL SYSTEM
Date of Incident	April 12, 2017
Date Filed	April 20, 2017
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IL

Consumer Description

AFTER INVESTIGATION, I DISCOVERED THAT USED VEHICLE JUST PURCHASED (2004 VOLVO V70) HAD A BAD REM MODULE; RENDERING FUEL GAUGE, REAR DOOR LOCKS, FUEL DOOR LATCH, AND HATCHBACK LOCK INOPERATIVE. THE REAR HATCHBACK HAS NO MANUAL METHOD TO LOCK IT; MAKING VEHICLE UNSECURABLE. INVESTIGATION ONLINE INDICATES THIS IS A KNOWN ISSUE. DEALER WANTS AROUND $200 TO UPDATE SOFTWARE TO FIX PROBLEMS. THIS IS UNACCEPTABLE, SINCE AT LEAST TWO CRITICAL ITEMS (HATCHBACK AND FUEL DOOR LATCHES) DEPEND ON FUNCTIONING REM TO SECURE THEM. I BELIEVE THESE ITEMS SHOULD BE COVERED BY THE MANUFACTURER REGARDLESS OF AGE.

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