NHTSA Complaint #10979401 — 2014 CHEVROLET CHEVEROLET SS
STEERING issue reported to NHTSA
Complaint Details
| ODI Number | 10979401 |
| Vehicle | 2014 CHEVROLET CHEVEROLET SS |
| Component | STEERING |
| Date of Incident | |
| Date Filed | |
| Mileage | 34,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | NC |
Consumer Description
THIS CAR HAS AN INTERMITTENT, ALBEIT DANGEROUS ISSUE. THE POWER STEERING LOSES ASSIST, WARNING MESSAGE DISPLAYS ON THE DASHBOARD AND THE CAR IS EXTREMELY DIFFICULT TO CONTROL, IF IT HAPPENED DURING FOR EXAMPLE A HIGHWAY OFFRAMP, I WOULD HAVE CRASHED. THIS OCCURS INTERMITTENTLY, WITHOUT ANY PRECIPITATING FACTORS, AND AT RANDOM INTERVALS. IF POSSIBLE AND STOP, AND TURN THE CAR OFF, THE STEERING ASSIST WILL WORK AGAIN AND MESSAGE WILL DISAPPEAR. I HAVE PHOTOGRAPHED THE THE ACTUAL MESSAGE WHILE DRIVING, AT MY OWN GREAT RISK, AT HIGHWAY SPEEDS, AND IT WAS IMPOSSIBLE TO PULL OVER AND CONTROL THE CAR. THE DEALER IS NOT HELPFUL IN THIS REGARD, THEY WILL EITHER DISREGARD IT ENTIRELY STATING 'THEY ALL DO THAT' (!!!) OR 'WE CAN'T DUPLICATE IT, SO WE CANT FIX IT." QUITE FRANKLY THE DEALER RESPONSE SEEMS EXTREMELY BLAISE ABOUT THIS, AS IF IT WAS SOME KIND OF MINOR ISSUE. I BELIEVE THAT THERE WAS A RECALL FOR THIS VERY COMPLAINT, AND I HAD IT PERFORMED, AND THE ISSUE IS STILL PRESENT. I AM BEGINNING TO BE AFRAID TO DRIVE THIS CAR, IN CASE IT HAPPENS AGAIN, AND I CAN'T BRING THE CAR TO A STOP AND/OR SWERVE. THIS IS JUST AS BAD AS IF AN ACCELERATOR WAS STUCK! PLEASE HELP, GM DOES NOT CARE AT ALL, LIVES MAY BE LOST BEFORE THEY WILL DO SOMETHING ABOUT IT, OR THE CAR IS OUTSIDE OF WARRANTY!
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