NHTSA Complaint #10979123 — 2012 KIA SORENTO

LAST YEAR MY CAR STALLED AND HAD TO BE TOWED TO THE KIA DEALERSHIP AND WE WERE TOLD IT WAS THE ALTERNATER (WHICH WAS REPLACED AT THIS TIME) MY CAR SINCE THEN HAS HAD OFF AND ON TIMES WHERE IT WOULD START TO STALL BUT NOT SHUT OFF AND IT HAS BECOME MORE FREQUENT OVER THE PAST FEW WEEKS. THERE IS A RECALL FROM KIA COMING OUT IN MID MAY FOR THIS PROBLEM WHICH HAS CAUSED SERVERAL ACCIDENTS IN OTHER CARS, AND WE HAVE BEEN TOLD BY THE DEALERSHIP AND CUSTOMER RELATIONS THAT I WOULD HAVE TO WAIT FOR THE RECALL TO COME OUT BEFORE ANYTHING CAN BE DONE SINCE THEY CANNOT FIND WHERE IT IS COMING FROM WHILE IT HAS BEEN IN THERE POSSESSION MULTIPLE TIMES AND THE KNOCKING THAT CAN BE BARELY HEARD IS "WITHIN REASON". I WAS ALSO TOLD BY THE KIA CUSTOMER RELATIONS THAT IF MY ENGINE DIED BEFORE THE RECALL THEN THEY WOULD REPLACED IT. I TOLD THEM MY MAIN CONCERN IS I HAVE FOUR CHILDREN THAT I DRIVE AROUND WITH AND DON'T WANT TO GET INTO AN ACCIDENT DUE TO MY ENGINE DYING WHILE DRIVING AND THEY TOLD ME TO TAKE IT TO ANOTHER DEALER TO HAVE THEM CHECK IT OUT, WHICH I WILL BUT I AM PUTTING THIS IN IN THE MEAN TIME.