NHTSA Complaint #10978883 — 2014 RAM 1500

TL* THE CONTACT OWNS A 2014 RAM 1500. THE CONTACT STATED THAT WHILE THE VEHICLE WAS PARKED, THE CONTACT NOTICED THAT RAIN HAD ENTERED THROUGH THE REAR CAB WINDOW, RESULTING IN WATER DAMAGE TO THE VEHICLE'S INTERIOR. THE VEHICLE WAS NOT TAKEN TO A DEALER OR MECHANIC. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT SINCE THE VEHICLE WAS NOT UNDER WARRANTY, THEY WOULD NOT ASSIST ALTHOUGH THEY WERE AWARE OF THE PROBLEM IN VARIOUS VEHICLES. A DEALER WAS ALSO CONTACTED AND STATED THAT VEHICLE WAS NOT UNDER WARRANTY BUT ADVISED THE CONTACT TO SCHEDULE AN APPOINTMENT. THE APPROXIMATE FAILURE MILEAGE WAS 36,000.