NHTSA Complaint #10978820 — 2009 DODGE JOURNEY AWD ENGINE

Complaint Details

ODI Number	10978820
Vehicle	2009 DODGE JOURNEY AWD
Component	ENGINE
Date of Incident	April 13, 2017
Date Filed	April 17, 2017
Mileage	126,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MD

Consumer Description

I WAS ON I95 DOING 70 MILES AN HOUR AND MY CAR STAYED IN DRIVE AND ALL THE SUDDEN STARTED GOING IN REVERSE. BACKING ME UP ON THE HIGHWAY. I HAD TRACTOR TRAILERS FLYING ALL AROUND ME. CARS GOING AROUND ME RUNNING OFF SHOULDER TO KEEP FROM HITTING ME. I TRIED EMERGENCY BRAKE TO STOP. I TRIED AGAIN ONCE I GOT TO 20 IT STARTED GOING IN REVERSE AGAIN. THEY SAID IT WAS A INTERNAL TRANSFAULT AND IT GRINDING METAL INTO MY TRANSCOOLER THAT WILL NEED TO ALSO BE REPLACED WITH THE TRANSMISSION. IF ITS INTERNAL AND NO FAULT OF MINE AND ALMOST KILLED ME AND I DO NOT EVER WANT TO DRIVE ON A HIGHWAY AGAIN FROM FEAR. WHY SHOULD I HAVE TO PAY FOR IT. THIS SHOULD BE A RECALL AND THEY SHOULD HAVE TO FIX IT. I AM VERY ANGRY AND UPSET AND NOT RICH.

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