NHTSA Complaint #10978775 — 2008 BUICK ENCLAVE

I WAS DRIVING ON THE INTERSTATE ON APRIL 6TH, 2017 WITH OUR TWO YOUNG DAUGHTERS (SPRING BREAK). OUR 2008 BUICK ENCLAVE MADE A SUBTLE NOISE, THEN A SECOND NOISE THAT WAS A BIT LOUDER. I PULLED OVER JUST IN TIME FOR ME AND MY LITTLE ONES TO GET OUT. WITHIN SECONDS, THE CAR WAS SMOKING HEAVILY WITH FLAMES FALLING TO THE GROUND; AND THEN WITHIN MINUTES, IT WAS BURNING FIERCELY. TWO GOOD SAMARITANS HAD PULLED OVER. A LADY RUSHED TO GRAB MY KIDS AND RAN WITH THEM TO HER CAR. THE 2ND (A FORMER POLICE OFFICE) CALLED 9-1-1. THE FIREFIGHTERS ARRIVED ON SCENE TO PUT OUT THE FIRE, BUT THE CAR HAD PRACTICALLY BURNED TO A TOTAL LOSS. WE STILL HAVE NO IDEA WHAT CAUSED THE FIRE. JUST WORRIED THAT THIS MIGHT NOT BE A ONE-OFF. I HAVE INCLUDED THE FIREFIGHTER'S REPORT. GEICO HAS DEEMED THE CAR A TOTAL LOSS. NOT SURE I CAN TRUST ANOTHER BUICK. ALL OUR FRIENDS AND COLLEAGUES WHO DRIVE THIS SAME CAR WANT TO KNOW WHY THIS COULD HAVE HAPPENED--AS DO WE.