NHTSA Complaint #10978685 — 2006 CHRYSLER TOWN AND COUNTRY

WHILE I WAS DRIVING MY SPARE TIRE BROKE LOOSE AND FELL OFF LODGING ITSELF UNDER MY TOWN AND COUNTRY MINI VAN. THIS BROUGHT MY CAR TO A HALT WITH NO WARNING BRAKE LIGHTS. CARS HAD TO SWARM ON THE GRASS TO AVOID AN ACCIDENT. LUCKILY I WAS IN A NEIGHBORHOOD. IF I HAD BEEN ON THE HIGHWAY A LOT OF PEOPLE MAY HAVE DIED, IT WOULD HAVE CAUSED A PILE UP OF CARS. A TIRE SHOULD NEVER BE PLACED WHERE IT CAN FALL OFF AND CAUSE A SAFETY PROBLEM WHERE LIVES ARE IN JEOPARDY. CHRYSLER WOULD NOT EVEN PUT A NEW BRACKET TO HOLD MY SPARE TIRE. THEY SHOULD BE SO HAPPY THAT NO ONE WAS INJURED AND WILLING TO FIX A DANGEROUS PROBLEM AT NO CHARGE TO ME. RIGHT BEFORE THAT I TOOK MY CAR IN AND SAID TO DO A MULTIPOINT INSPECTION BECAUSE I WAS LEAVING TO GO OUT OF TOWN. I HAD A BRAKE LIGHT OUT AND 3 TIRES THAT NEEDED AIR. THEY GAVE ME THE CAR BACK AND SAID ON PAPERWORK THE INSPECTION WAS DONE. (IF THEY HAD CHECKED WOULD THEY HAVE SEEN MY TIRE PROBLEM?) WHEN I GOT ON THE HIGHWAY MY LIGHT SAID TIRES NEED AIR. I CALLED AND ASKED IF THEY PUT AIR IN MY TIRES AND THEY SAID YES. I TOOK MY CAR BACK TO MY NEIGHBOR AND AIR HAD NOT PUT IN THE TIRES, HAD TO GO TO AN AUTO STORE AND BUY A LIGHT. SOMEONE WAS IN A HURRY AND SIGNED OFF THAT THEY CHECKED MY CAR AND SENT ME ON MY WAY TO TRAVEL UNPREPARED. DUE TO THE LIES OF THE SERVICE CENTER IN ORLANDO THAT I WENT TO AND CHRYSLER UNWILLING TO FIX THE SPARE TIRE PROBLEM, I WILL NEVER BUY ANOTHER CHRYSLER AND WILL MAKE SURE I LET PEOPLE KNOW MY EXPERIENCE. THEY SAID NO ONE ELSE HAD A TIRE FALL OFF SO THEY DO NOT SEE IT AS AN ISSUE. SO NOW IT IS ON RECORD, SO IF IT HAPPENS TO SOMEONE ELSE AND A LIFE IS LOST, CHRYSLER DOES KNOW OF THE POTENTIAL PROBLEM.