NHTSA Complaint #10972406 — 2011 BMW X5 SAV FUEL/PROPULSION SYSTEM

Complaint Details

ODI Number	10972406
Vehicle	2011 BMW X5 SAV
Component	FUEL/PROPULSION SYSTEM
Date of Incident	March 17, 2017
Date Filed	April 14, 2017
Mileage	103,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CT

Consumer Description

CRYSTALLIZED DIESEL EXHAUST FLUID (DEF) CLOGGING SELECTIVE CATALYST REDUCTION (SCR) METERING VALVE. VALVE FAILURE. ADDITIONAL SUBSEQUENT DAMAGE TO DEF METERING LINE, NOX SENSOR, WIRING, CONNECTORS, ETC. CHECK ENGINE LIGHT ON. MULTIPLE CODES SET IN COMPUTER. SAME ISSUE WITH SAME SCR METERING UNIT PART # 18 30 7 807 206 (BOSCH OEM) AS ACKNOWLEDGED IN BMW TECHNICAL SERVICE BULLETIN SI B 18 04 12 WHICH COVERS REPLACEMENT OF SELECTIVE CATALYST REDUCTION (SCR) METERING UNIT IN E90 SERIES VEHICLES WITH SAME M57Y DIESEL ENGINE AS MY VEHICLE. BMW HAS EXTENDED WARRANTY COVERAGE FOR MY VEHICLE TO 10 YEARS/120,000 MILES FOR OTHER RELATED DIESEL EXHAUST FLUID (DEF) ISSUES, INCLUDING, BUT NOT LIMITED TO ACTIVE DEF TANK/SENSOR, FOOTWELL MODULE, EGR/NOX SENSORS, ETC.

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